More info, via website:
Computer Room Consultant Trainee (SAIII $9.25/hr)
Duties:
Provide basic computer consulting to faculty, students and staff
Assist faculty and other instructors in setting up software and/or hardware for classes
Assist faculty and other instructors during class times
Interact and form relationships with faculty and instructors
Provide consulting on Mac and PC platforms operating on Mac OS X and Windows respectively
Assist users with IET-ATS computer classroom software and networking
Perform basic troubleshooting of hardware and software problems in IET-ATS computer classrooms
Restore both Mac and PC computers to standard IET-ATS classroom settings
Monitor computer room activity and
Maintain high level of printer availability
Perform basic printer troubleshooting
Perform password resets for clients as needed
Perform walkthroughs of the IET-ATS computer rooms for nonfunctional equipment and cleanliness
Maintain the cleanliness of IET-ATS computer classrooms and its equipment
Ensure the security of the IET-ATS computer classroom equipment and facility
Communicate problems about the facility and/or faculty concerns to managers and/or supervisors
Provide professional and courteous service to all IET-ATS computer classroom users
Ensure compliance of all users with UC Davis policies on acceptable computer use
Perform other duties as required for the operation of the IET-ATS computer classrooms
Requirements:
Must follow all Computer Room Consultant Expectations
Must have good customer service skills
Must have excellent communication skills
Must have basic knowledge of software installed in IET-ATS computer classrooms
Must follow and enforce CLM policies and procedures
May be required to work when not in academic related commitments (i.e., class, labs, discussions, clubs)
Must maintain UC Davis student status (enrolled, PELP, etc.)
Must work between 12.00 and 19.5 hours a week
Cannot work more than 19.5 hours a week for all University jobs combined
Comply with UC Davis Policies and Procedures on Acceptable Computer Use
Must attend yearly Boot Camp Training and other mandatory events